An Empirical Analysis of Personal Digital Document Structures

Sarah Henderson and Ananth Srinivasan
HCI International 2009

Hierarchies have long been used as useful structuring mechanisms for organizing and managing documents. This study looks at the problem of personal digital document management in the context of knowledge workers. We study and document strategies that users employ to manage the complexity imposed by the volume and variety of personal digital documents. Exploratory research was conducted, analyzing the file systems of 73 knowledge workers using Microsoft Windows in a university setting. The empirical results of this are presented, and compared to a previous study that examined the file systems of 11 users.

How Do People Organize Their Desktops?

How Do People Organize Their Desktops?Knowledge workers today have a lot of digital documents to manage,
and most employ some sort of organizational system or
scheme to help them. Most commonly used software provides the
ability to create a hierarchical organization, but the appropriateness
of this structure for personal digital document management
has not been established. This research aims to understand how
people currently organize their documents, identify the strengths
and weaknesses of current systems and explore the usefulness of
other information structures. This should provide insight into
how personal digital document management systems can be made
more usable.

Knowledge workers today have a lot of digital documents to manage, and most employ some sort of organizational system or scheme to help them. Most commonly used software provides the ability to create a hierarchical organization, but the appropriateness of this structure for personal digital document management has not been established. This research aims to understand how people currently organize their documents, identify the strengths and weaknesses of current systems and explore the usefulness of other information structures. This should provide insight into how personal digital document management systems can be made more usable.

2004-CHI-How-Do-People-Organize-Their-Desktops
Document label : 2004-CHI-How-Do-People-Organize-Their-Desktops (22 kB)
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